COVID-19 Reopening Guidance

More facilities re-opening at Deans

Members of Deans Sport and Leisure will be able to enjoy their visits even more with the opening of additional facilities as of next week. 

Racquet sports are back and a full fitness class timetable is running and is now available for members. The pool will be re-opening from September 7 (the sauna and steam room will re-open at a later date – details to follow).

Opening hours are also back to normal, with the centre opening Monday – Friday 06.30 – 21.00; Saturday 08.30 – 17.30 and Sunday 08.30 – 15.30. 

“We’re really pleased to be able to open up more of our facilities to members, allowing visitors an even greater experience,” said Francesca Carr, Senior Manager at Deans. 

“We’ve been working hard to ensure we’re able to make as many of our facilities available as possible, with visitor and staff safety our number one priority.” 

Both squash and badminton are among activities members will be able to book and a full fitness class timetable will be available for members to book online or over the phone. 

The aim for this document is to detail clear communication to our users of what Covid-19 measures are in place and what to expect when you return to our centre.

It is also the aim of this document to provide reassurance to our users of the planning and preparation that has gone on behind the scenes to enable us to welcome our users back safely. We want to this moment to thank you all for your patience and loyal support.

PLEASE NOTE: ALL MEMBERS MUST COMPLETE AND SUBMIT OUR ONLINE COVID-19 USER DECLARATION BEFORE RETURNING TO USE DEANS. CLICK HERE TO COMPLETE IT.

Deans opening hours

Monday-Friday 06.30 – 21.00

Saturday 08.30 – 17.30

Sunday 08.30 – 15.30

What activities are now available and how are they being managed

  1. The gym and racquet sports are available to book along with a full fitness class timetable – with further guidance relating to our spa,  pool and sauna to follow.
  2. We will limit customer flow in each of our activity areas in order to maintain social distancing. One-hour training slots will be made available to book via phone or online up to 7 days in advance
  3. Booking slots will be available for members only at this stage, this will be kept under review
  4. Three sessions per week can be booked per person. This will possibly be increased once we see how the booking trend develops
  5. After each one-hour slot there will be a 15-minute window allocated for cleaning time. This will prevent unnecessary cross over of people entering and exiting the gym
  6. Gym equipment will be spaced two metres apart where possible and some equipment may be temporarily place out of use in order to maintain social distancing. Some equipment may be grouped together to form a cluster. Only one person can train within a cluster at any one time
  7. All Equipment has a 20-minute time cap. This is to ensure a fair opportunity for all members to use equipment during their one-hour slot
  8. Each member upon entering the gym will be issued with a sanitizer spray bottle. Each member will be responsible for ensuring they clean down their equipment before and after use
  9. Our class timetable will be reduced initially along with Class sizes in order to maintain social distancing, a full clean down of the area will take place after each class. Where outside facilities exist, classes will be taken outdoors in the fresh air
  10. Members will not be allowed to move from one activity to another during their one-hour slot (for example, to go in to the gym then on to a class
  11. Members must arrive on time for their one-hour slot (not early) to prevent congregating
  12. Changing rooms and showers are strictly prohibited. Members must arrive changed and ready to train and must go home immediately once their one-hour time slot is over
  13. Water fountains will not be in use and members must bring their own, filled, water bottle
  14. All members upon arrival must check in at reception and follow the designated one way system signage
  15. Deans staff will be on duty in the gym to support members and ensure the rules are being adhered to
  16. Deans will operate a one way entrance and exit with the entrance being to the side of the building.
  17. We are creating work out areas with two metres in-between each person
  18. We are limiting capacity in our fitness suite and class numbers in order to maintain social distancing
  19. We have introduced plastic screens for our reception and gym reception areas to protect both members and staff
  20. We ask members and staff to remain two metres apart where possible
  21. We are using signage; floor markings and poster pull outs to help maintain social distancing
  22. We have created a one-way system through the centre and staff will be on hand to offer support where needed.

Cleanliness and Hygiene

  1. We have enhanced our cleaning regime across the entire centre
  2. We have increased sanitisation stations and they will be installed at the entrance and exit points. We ask all members to ensure they wipe down equipment before and after use
  3. Social distancing must be exercised at all times
  4. We have allowed extra time in-between gym slot and classes to allow for full clean downs to take place

Staff Safety

  1. All Deans staff have completed Covid-19 training to ensure clear understanding of what is required to run our centre safety
  2. Deans staff will be washing their hands before shift, after completing cleaning tasks and frequently throughout shifts
  3. Social distancing rules apply to all Dean’s staff as well as our members

Membership Payments

  1. All direct debits have automatically been frozen whilst the facility is closed.
  2. Annual memberships will be extended by the number of months the facility has been closed.
  3. When the centre reopens we will communicate this via Facebook at least seven days before.
  4. Updates on any changes will be communicated via social media.

Members planning to visit our centre, please keep the following in mind

  1. Please do not visit our centre if you feel unwell
  2. Wash hands frequently
  3. Let us know if you or anyone in your household develops Covid-19
  4. Wipe down all equipment before and after use
  5. Do not remove any cleaning materials from the centre
  6. Please be patient, polite and observe all notices
  7. Feedback to us directly if you have any questions or queries

We look forward to welcoming you back to Deans!